Return & Refund Policy
Last Updated: 02 June 2026
Welcome to [Your Website Name]. Customer satisfaction is important to us. Please read our Return & Refund Policy carefully.
1. Return Eligibility
You may request a return within 7 days of receiving your order if:
- The product is damaged or defective.
- The wrong product was delivered.
- The product is unused and in its original packaging.
2. Non-Returnable Items
The following items cannot be returned:
- Used or installed products.
- Custom-made or modified products.
- Products damaged due to improper use.
- Items without original packaging.
3. Return Process
To initiate a return:
- Contact our support team.
- Provide your order number and product photos.
- Our team will review your request within 2-3 business days.
- Once approved, return instructions will be shared.
4. Refund Policy
- Approved refunds will be processed within 5-7 business days.
- Refunds will be issued to the original payment method.
- Shipping charges are generally non-refundable unless the error was on our side.
5. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the product and packaging.